Name: Jean Pierre Ndagijimana
Professional: System/Azure Cloud Administrator / DevOps Engineer
Email: jeanpierrendagije0@gmail.com
Phone: (+48) 512-218-721
About me
I am an experienced Computer System Engineer specializing in Technical Support and Administration for both Hardware and Software (Windows/Mac OS/ Linux);
Unix/Linux System Administration; Microsoft Azure Administration; Intune MDM/MAM; Azure DevOps, Infrastructure as a Code (Terraform/Ansible);
I have basic knowledge of Kubernetes as well as Virtualization technology (Azure VD, Oracle and VMWare).
I am eloquent, team player, flexible, eager to learn and to collaborate. I am a risk taker and when it is time to step up and take the lead or take ownership of my mistakes, I do it.
I speak 4 languages fluently: English, French, Kinyarwanda and Swahili.
Resume
Practice makes perfect, Rome was not built in a day.
Senior IT Analyst at Innocap
Poland, Wroclaw
(April 2023 - Current)
- Configure and test laptops and other equipment and send them to internal Employees.
- Manages and troubleshoot Azure Virtual Images.
- Test and deploy GPO and manage users, devices and groups on both Entra ID and Local AD.
- Provision, deploy and manage Infrastructure on Azure using Terraform and Ansible.
- Improve Organization’s Azure DevOps repos.
- Coordinate with vendors regarding asset purchases across Europe.
Second Line IT Support Specialist at Hemmersbach
Poland, Wroclaw
(October 2021 - March 2023)
- Working in ticket system, remote troubleshooting both MACOS X and Windows software & hardware, Microsoft 365 suite issues.
- Multiple software application installations and maintenance as well as training new joiners how to use different applications when needed.
- Remote printer troubleshooting including printer network problems, print access issues, hardware issues and software reconfigurations.
Electronic Technician at Reconnext
Poland, Bydgoszcz
(March 2021 - October 2021)
- Diagnose electronic device motherboards for any faulty or damaged components.
- Repair the device by replacing faulty components when needed such resistors, transistors, capacitors, fusers and so on.
- Test the device for full functionality.
Technical Support Engineer at Captivate Africa
Kenya, Nairobi
(August 2019 - September 2020)
- Troubleshooting both software and hardware problems such as networking, printer, and Microsoft Office 365 applications.
- Training colleagues regarding cybersecurity awareness.
- Consulting the company how to improve in the sector of cybersecurity and IT sector in general.
5
COMPANIES WORKED FOR8
YEARS OF EXPERIENCE5
IT PROJECTS WORKED ON8
IT CERTIFICATES & BADGESPortfolio
Coding is one of my hobbies, I have worked on different projects, some are complete others are still in progress.
You can also check My GitHub Profile
